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Updated Customer Portal look for improved accessibility

Manawanui / 01 March 2024
Blog Image

At Manawanui, we always strive to improve our digital tools to make things easier for our customers.  

Last year, we went through an accessibility audit, which recommended some improvements to make the Portal as user-friendly as possible. 

We are implementing these changes tonight (Friday 1st March 2024). These changes will only impact the appearance of the portal. Nothing else will change, but we believe it will make it easier for customers to use.  

Please see below some images of the main changes you can expect to see: 
 

1 The font for Labels, Headings and Body text has been updated. 

Portal font example from statement 

The new font we have selected was recommended by the accessibility auditors as an appropriate font for those who are vision impaired. All Labels, Headings and Body text are now in this new font.

 

2. Top Menu and Header Banners have changed from Red to Grey

Image of Menu and Heading Banners showing new grey colours

As you can see above, the top menu is a very soft grey and the subheading is a darker grey. 

 

3. Information Icon has changed to a speech bubble icon 

Image showing info pop ups now open from a speech bubble

All of the help text icons are a speech bubble instead of the old 'i' icon. As you can see you can also have more than one bubble open at a time and they will only close if you click on the bubble again. 

 

4. Tables have a more defined look 

Image showing tables with more defined aspects and contrast

Tables like the “Show details” Statement page or your list of Payees are a new style, the rows, columns and outlines are now a lot clearer with more contrast.


5. Dropdown lists have a different look but behave the same 

Image showing dropdown lists have defined borders and stack together to the left edge

They clearly look like dropdown lists instead of just the small downwards arrow. They have also moved to be stacked on the left instead of spread across the page.

 

We hope these new accessibility updates to the look of the portal will make things easier to use. If you have any problems or feedback, please do get in touch.  

☎️ 0508 462 427 

📧 cec@manawanui.org.nz