Pay Equity
On 1 July 2017 the Care and Support Workers (Pay Equity) Settlement Act came into effect. This Act sets minimum pay rates for people providing support based on their qualifications. The final pay rate increase came into affect from 1 July 2021 and the new minimum wage is $21.50/hour. To adjust your support people’s pay rate please use the Client Web Portal, you can adjust the pay rate there. If you have any questions please contact our Customer Experience Centre on 0508 462 427. For more information about Pay Equity please select a link below.
- Information about the settlement
- Information for employees
- Frequently asked questions
- Information about what qualifications are recognised
What are the new pay rates?
| Qualification | 1 July 2018 (Year 2) |
1 July 2019 (Year 3 & 4) |
1 July 2021 (Year 5) |
| L0 (no qualifications) | $19.80 | $20.50 | $21.50 |
| L2 qualifications | $21.00 | $21.50 | $23.00 |
| L3 qualifications | $22.50 | $23.00 | $25.00 |
| L4 qualifications | $24.50 | $25.50 | $27.00 |
* Qualifications are those recognised by NZQA
Please note these are minimum pay rates, you can choose to pay your employee a rate higher than the minimum.