Getting Started FAQ’s
Questions people Frequently ask when they are getting started on Individualised Funding. If you cannot find the answer to your question here, or you need assistance getting set-up, then please call our CEC on 0508 462 427.
Who is an IF Manager?
IF Manager is a term that refers to the person with a disability who chooses to manage some or all of their disability supports through Individualised Funding. Manawanui might use the term ‘client’ or ‘IF Manager’, but they both mean the same thing.
Who is an Agent?
An Agent is someone who assists a person receiving funding (IF Manager) to manage their funding and associated supports, usually because the Manager is unable to do so themselves. In this instance, the term Agent has no special legal status.
This is generally an unpaid role, though there are exceptions in some special circumstances.
What does an Agent do?
The role of an Agent may include, but is not limited to:
- Recruiting staff
- Managing staff
- Managing a budget
- Submitting funding claims and/or employee time sheets
How does IF work where an Agent is involved?
When an IF Manager uses an Agent to manage their supports, Manawanui enters into a service agreement with the Agent to ensure services and supports are in place and working for the client. The Agent submits timesheets and/or expense claims on behalf of the IF Manager.
Who can act as an Agent?
Anyone who can manage the responsibilities of being an employer, manage budgets and will prioritise the IF Manager’s quality of life and best interests can become an Agent. This is usually a family member, but can also be a friend or even an acquaintance.
What is the difference between self-managing and payroll clients?
Manawanui offers a supported payroll service that includes the management of PAYE (Pay As You Earn tax), ACC levies, KiwiSaver contributions, leave and the provision of employee payslips. Payroll Clients are people who opt into this service and submit timesheets for their employees either by email or via our online Client Web Portal.
Self-managing Clients are people who choose to manage the payments to their support workers themselves. Instead of submitting timesheets, self-managing clients submit expense claims to Manawanui for the expenses they have incurred. They do this either by email or via our online Client Web Portal.
Typically Self-managing Clients need to submit timesheets and expense claims on a fortnightly basis.